Contact information

Guillaume Denoun Artwork

The Guillaume Denoun Artwork store is operated by Guillaume Denoun, sole trader (EI), artist-author, referred to below as the “Seller”.

The Seller is the customer's contact for orders, delivery, returns and statutory guarantees, including when printing and shipping are entrusted to Printumo or its partners.

Orders and withdrawal

My orders — withdrawal, returns or cancellation

11. Complaints and consumer mediation

Customers may submit complaints by email or post using the Seller's contact details in section 1. If a prior written complaint does not lead to an amicable resolution, the customer may use consumer mediation free of charge under Articles L. 611-1 et seq. of the French Consumer Code.

The Seller has appointed CM2C — Centre de la Médiation de la Consommation de Conciliateurs de Justice, 49 rue de Ponthieu, 75008 Paris, France. Customers may refer a dispute by post or through www.cm2c.net.

In particular, the mediation request must be submitted within one year of the written complaint to the Seller. Mediation is optional and does not remove the customer's right to bring a claim before a competent court.